Privacy at mBit Casino
We control the personal information used to provide your account and gaming services.
Information we process
We process registration details such as your name, date of birth, physical address, contact details, e-mail address and ID or passport number. Account and financial information may include bank and card details, deposits, withdrawals, transactions and wins.
Gaming information covers your preferences, wagers, gameplay, wins and losses. We also process your IP address, device data and geolocation information. Verification records may include copies of ID, proof of address and other documents used to confirm your identity and age. Information you give us while playing or speaking with us may also be processed.
Where information comes from
You provide information when you create an account, use our services or communicate with us, including through chat and customer support. Some information is collected automatically when you access our pages. We may also receive information from partners that help deliver our services and from regulatory organisations.
Why we use it
We use personal information to create and maintain your account, confirm your identity and age, and process deposits, withdrawals and payouts. It supports gameplay, wager records, activity monitoring and customer service.
Processing also helps us meet gaming, responsible gambling, anti-money laundering and reporting duties. We use information to identify, prevent and investigate fraud, misuse and unlawful activity, and to improve our pages, app, games and services.
With your consent, we may send bonuses, promotions and other direct marketing. You can decline promotional material during registration or unsubscribe later.
Our legal bases are performance of the contract you accept when registering, compliance with legal obligations, our legitimate interests in preventing fraud and maintaining the integrity and operation of our services, and consent where direct marketing requires it.
Who may receive information
Affiliates and service providers may receive personal information when they run our systems, supply games, answer customers or process payments. It may also be shared with regulatory authorities, credit and anti-fraud agencies, marketing partners, advocates and business consultants. Disclosure may occur when business ownership changes or in a related transaction.
For international transfers, we use appropriate protections, such as contractual clauses or confirmation that the recipient country provides sufficient data protection.
Retention and protection
We retain information only as long as needed for the purposes described here or to meet legal obligations. Financial transaction history is kept for at least five years. When information is no longer required, it is anonymised or deleted.
Our measures include firewalls, access controls, encryption, frequent assessments and 128-bit SSL. No online service can promise total protection. You remain responsible for your login details.
Your choices and rights
You may ask for access, correction, deletion, restriction of processing or a portable machine-readable copy. You may object to processing based on legitimate interests or direct marketing, withdraw consent with future effect, and complain to a supervisory authority. Data portability applies where processing relies on consent or contract performance.
Use our support team to exercise these rights.
Players under 18
Our services are for people aged 18 and above. We do not intentionally collect personal information from minors and will remove it when we learn that it was obtained from one.